Employee Engagement in Healthcare

Jill Christensen

Description

When healthcare employees are engaged in their work, patient outcomes are likely to improve. So it’s essential for leaders in healthcare organizations to pay attention to how their employees feel about their work.
“Employee Engagement in Healthcare” makes a case for employee engagement and provides a road map for assessing and improving engagement. Author Jill Christensen describes the leadership traits that drive employee engagement and the elements of a successful engagement strategy.
This issue of TD at Work includes:
· case studies of healthcare organizations that improved engagement
· a six-step employee re-engagement strategy
· guidance for creating a core team
· strategies for improving communication
· an employee engagement implementation checklist.

Sujets

• Organizational Behavior
• Employabilité, métiers et formations
• Economics
• Business

Informations

• Publié par: Association for Talent Development
• Date de parution: 25 août 2014
• Nombre de lectures: 0
• EAN13: 9781947308459
• Langue: English
• Poids de l'ouvrage: 2 Mo

Extrait

at work TIPS, TOOLS & INTELLIGENCE FOR DEVELOPING TALENT

HEALTHCARE

SEPTEMBER 2017 BONUS ISSUE 1716

EMPLOYEE ENGAGEMENT IN HEALTHCARE Jill Christensen

healthcare VOL. 34 • BONUS ISSUE 1716 • SEPTEMBER 2017 EMPLOYEE ENGAGEMENT IN HEALTHCARE

AUTHOR

Jill Christensen Jill Chrisensen is founder and presiden of Jill Chrisensen Inernaional and has served as he head of global inernal communicaions a boh Avaya and Wesern Union. She is a besselling auhor and inernaional keynoe speaker, holds a Six Sigma Green Bel, and was recenly named a Top 100 Global Employee Engagemen Influencer for 2017.

Community Manager, Healthcare Ryan Changcoco

Project Manager, Healthcare Gabriela Ammauna

Editor , TD at Work Paty Gaul

Managing Editor Teresa Preson

Production Design Iris Sanchez

WHAT HEALTHCARE ENGAGEMENT LOOKS LIKE................................ 1 CHANGE: A CONSTANT IN HEALTHCARE TODAY ...............................2 ORGANIZATIONAL STRENGTHS OF ENGAGED HEALTH ORGANIZATIONS ...............................................2 THE CORRELATION BETWEEN EMPLOYEE AND PATIENT ENGAGEMENT ....................................................................3 LEADERSHIP TRAITS DRIVING EMPLOYEE ENGAGEMENT ................5 FOUR ELEMENTS OF EMPLOYEE REENGAGEMENT ........................... 6 GETTING STARTED....................................................................................... 9 CONCLUSION................................................................................................ 13

REFERENCES & RESOURCES ......................................................................14

JOB AIDS  Employee Engagement Implementation Checklist ......................... 16

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TD at Work(ISSN 23735570, Electronic ISSN 23735589, ISBN 9781947308442, Electronic ISBN 9781947308459) is published monthly by the Association for Talent Development, 1640 King Street, Alexandria, VA 22314.TD at Workis available for subscription in print or digitally. The subscription rate for the Monthly AllAccess (12 print and digital issues, plus archive access) is $99 (ATD national members) and $139 (nonmembers). The monthly digital subscription rate for 12 issues is $69 (ATD national members) and $99 (nonmembers). Periodicals postage paid at Alexandria, Virginia, and additional entries. POSTMASTER: Send address changes toTD at Work, 1640 King Street Alexandria, VA 22314. Claims for replacement of subscription issues not received must be made within three months of the issue date. Copyright © September 2017 TD at Work and ATD. All rights reserved. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems—without the express written permission of the publisher. For permission requests, please go to www.copyright.com, or contact Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923 (telephone: [phone], fax: [phone]). ATD Press grants permission for the material on page 1617 to be reproduced for personal use.