Innovation Training

Joyce Wycoff, Ruth Ann Hattori

Sujets

• Efficacité professionnelle
• Efficacité
• Business
• Economics
• Training
• Employabilité, métiers et formations

Informations

• Publié par: Association for Talent Development
• Date de parution: 01 juin 2004
• Nombre de lectures: 1
• EAN13: 9781607284727
• Langue: English

Extrait

© 2004 by the American Society for Training & Development
All rights reserved. Printed in the United States of America.
No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please go to www.copyright.com , or contact Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923 (telephone: [phone], fax: [phone].
ASTD Press is an internationally renowned source of insightful and practical information on workplace learning and performance topics, including training basics, evaluation and return-on-investment (ROI), instructional systems development (ISD), e-learning, leadership, and career development.
Ordering information for the print edition: Books published by ASTD Press can be purchased by visiting ASTD’s website at store.astd.org or by calling 800.628.2783 or 703.683.8100.
Terms of Use for accompanying website material with ASTD Press Titles: As the purchaser, you can modify or otherwise customize the slides and other materials in the purchased book by opening and editing them in the appropriate application. However, all uses must denote the original source of the material—presenting this content as your own work is a breach of copyright law. You may indicate that a document was adapted from the purchased book and copyrighted by ASTD. The proper form for this identification is: “Adapted from materials found in Innovation Training published by the American Society for Training & Development (ASTD), 2004. All rights reserved.”
Library of Congress Control Number (print edition only): 2004101571
Print edition ISBN: 978-1-56286-366-1 PDF e-book ISBN: 978-1-60728-472-7
2004-1
Acquisitions and Development Editor: Mark Morrow Copyeditor: Christine Cotting, UpperCase Publication Services, Ltd. Interior Design and Production: UpperCase Publication Services, Ltd. Cover Design: Ana Ilieva Cover Illustration: Todd Davidson
The ASTD Trainer’s WorkShop Series



The ASTD Trainer’s WorkShop Series is designed to be a practical, hands-on road map to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences, and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes a companion website with PowerPoint presentations and electronic copies of all supporting material featured in the book.
Other books in the Trainer’s WorkShop Series: New Supervisor Training John E. Jones and Chris W. Chen Customer Service Training Maxine Kamin New Employee Orientation Training Karen Lawson Leading Change Training Jeffrey Russell and Linda Russell Leadership Training Lou Russell Coaching Training Chris W. Chen Project Management Training Bill Shackelford
C o n t e n t s



Preface
Acknowledgments
Chapter 1 WHY INNOVATION?
How This Book and the Website Can Help You
The Value of Innovation
How Training Can Help Build Innovation
Innovation Basics Training at Three Levels
How to Use This Workbook Most Effectively
What’s in This Workbook and on the Website?
Icons
What to Do Next
Chapter 2 THE INNOVATION PROCESS
InnovationDNA—A Framework of Principles
Changing Culture
What to Do Next
Chapter 3 ASSESSING WHERE TO START
Ways to Use the Innovation Mini-Audit
What to Do Next
Chapter 4 BEYOND TRAINING TO INNOVATION COMPETENCY
Learning Is in the Doing
Innovation Competency Equation
Your Role as Facilitator and Coach
What to Do Next
Chapter 5 EVALUATING AND IMPROVING INNOVATION TRAINING
Three-Part Process for Evaluating Innovation Training
Using the Three-Part Process
The Tools
Using Evaluation Feedback
Chapter 6 InnovationDNA—ONE-HOUR OVERVIEW WORKSHOP
Training Objectives
Target Audience
Materials
Using the Website
Room Logistics
Preparation
One-Hour InnovationDNA Overview Workshop Sample Agenda
What to Do Next
Chapter 7 INNOVATION COMES ALIVE!—ONE-HOUR PROGRAMS
Training Objectives
Target Audience
Materials
Using the Website
Room Logistics
Preparation
One-Hour Innovation Comes Alive! Sample Agenda
What to Do Next
Chapter 8 CREATIVITY MADE SIMPLE—THREE-HOUR WORKSHOP
Training Objectives
Target Audience
Materials
Using the Website
Three-Hour Creativity Made Simple Workshop Sample Agenda
What to Do Next
Chapter 9 PERSONAL INNOVATION COMPETENCIES—THREE-HOUR WORKSHOP
What Are Personal Innovation Competencies?
Personal Innovation Competencies (PIC) Gap Analysis
Training Objectives
Target Audience
Materials
Room Logistics
Three-Hour Personal Innovation Competencies Workshop Sample Agenda
What to Do Next
Chapter 10 LEARNING ACTIVITIES
Using the Website
Tips for Trainers
Learning Activity 10–1: Innovation Openers
Learning Activity 10–2: Springboard Stories
Learning Activity 10–3: Cracking Questions
Learning Activity 10–4: Breakthrough Generator
Learning Activity 10–5: BrainwritingPlus
Learning Activity 10–6: Think 360
Learning Activity 10–7: Quadrant Collaboration
Learning Activity 10–8: Innovation Criteria Grid
Learning Activity 10–9: Contemplation Matrix
Learning Activity 10–10: Are You Creative?
Learning Activity 10–11: Three-Color Sorting
Chapter 11 HANDOUTS
Handout 11–1: What’s Your Thinking Style?
Handout 11–2: Metaphorical Thinking
Handout 11–3: Springboard Stories
Handout 11–4: Cracking Questions
Handout 11–5: Breakthrough Generator Matrix
Handout 11–6: Better Brainstorming Guidelines
Handout 11–7: BrainwritingPlus: Powerful and Easy!
Handout 11–8: Think 360
Handout 11–9: Quadrant Collaboration
Handout 11–10: Improving Innovation Ideas
Handout 11–11: Innovation Criteria Grid
Handout 11–12: Contemplation Matrix
Handout 11–13: Creativity Made Simple: SWAMI SOARS!
Handout 11–14: Dot Voting with a Difference
Handout 11–15: Dimensions of the InnovationDNA Model
Handout 11–16: PIC Gap Analysis
Handout 11–17: PIC Personal Action Worksheet
Handout 11–18: PIC Discussion Guide
Handout 11–19: The Personal Innovation Competencies
Appendix USING THE WEBSITE
Contents of the Website
Computer Requirements
Printing from the Website
Adapting the PowerPoint Slides
Showing the PowerPoint Presentations

For Further Reading
Innovation Training Workbook Evaluation Form
About the Author
P r e f a c e



Innovation is as much a mindset as it is a set of principles, practices, skills, tools, and techniques. It is a belief in the future; conviction that things can always be better; confidence in the positive force of new ideas; faith in the power of people working together toward a common objective; trust in imagination, ingenuity, intuition, and instincts as well as rational thought, analysis, evaluation, and measurement. Although it is almost impossible to train a mindset, through training using novel skills, tools, and techniques and then seeing previously unimagined results, a new mindset gradually emerges.
As leaders and training professionals, you have great influence in facilitating development of the innovation mindset and the future success of your organization. In our hypercompetitive world, the ability to develop novel and better products, processes, services, and delivery mechanisms that create new and added value is critical to an organization’s viability. Leaders, from Tom Peters to Peter Drucker, have emphasized the importance of innovation, condensing it to the catch phrase “Innovate or Die!”
It is our hope that this book will make your learning journey easier by providing you with the tools you need to champion innovation and launch innovation training in your organization. Innovation Training is about developing new competencies for innovation—competencies that can be spread across your entire organization as you help your co-workers make innovation part of their jobs. With the information contained in this book you can become a leader of innovation, a strategic partner in creating the future of your organization.
The innovation framework and learning tools presented here were created over the past decade’s work with the InnovationNetwork and the Innovation-University (IU), and with many clients. InnovationNetwork was formed in 1993 as a way to share information among people working in the area of innovation. Through this network we sponsored annual conferences bringing together people from all over the world to share tools, techniques, experiences, and ideas about how to make innovation an organization-wide competency.
As we started this journey in the early 1990s, talking to people from corporations large and small and from nonprofit and government organizations, we realized that innovation was approximately where “quality” was in the early 1980s. People were talking about it, but the discipline of the field, the frameworks, tools, and techniques hadn’t been developed. We formed Innovation-University in 1995 as a way to begin to develop and codify the discipline. IU students met quarterly with faculty members to tour and learn from some of the leading organizations in the United States, Canada, and Peru. Students had an opportunity to see, hear. and touch innovation in action at places such as 3M, IDEO Product Design, Cirque du Soleil, Nortel, Dell Computer, GSD&M Advertising, the Smithsonian Institution, NASA, Celestial Seasonings, and Best Buy. Out of these meetings grew a deeper understanding of the “system” of innovation and a desire for a framework to help people grasp the complexity of innovation.
Early IU students were challenged to develop a framework for innovation as part of their project