Learning and Development in Healthcare

Bruno Neal and Linda Hainlen

Description

The learning and development (L&D) needs of the healthcare industry are dramatically different from those of other businesses, making for unique challenges for the talent development field. Patients are not customers, for example, and healthcare’s learning audience is extremely segmented. Additional hurdles to designing and delivering training include the changing dynamics of healthcare—for example, new regulations and the increasing number of individuals accessing healthcare services and its payment structure.
This issue of TD at Work will explain how:
· learning needs in the healthcare field differ from other professions
· the ADDIE model can be modified for the healthcare sector
· to align training with current reporting requirements
· to choose the correct tools to evaluate the effectiveness of L&D programs.

(long copy includes):
“Learning and Development in Healthcare” includes two job aids: a training project planning tool and a Kirkpatrick program impact rating tool.

Sujets

• Efficacité professionnelle
• Efficacité
• Business
• Economics
• Training
• Employabilité, métiers et formations

Informations

• Publié par: Association for Talent Development
• Date de parution: 22 juillet 2014
• Nombre de lectures: 0
• EAN13: 9781607282372
• Langue: English

Extrait

at work TIPS, TOOLS & INTELLIGENCE FOR DEVELOPING TALENT

HEALTHCARE

FEBRUARY 2015 BONUS ISSUE 1513

LEARNING AND DEVELOPMENT IN HEALTHCARE Bruno Neal Linda Hainlen

healthcare VOL. 32 • ISSUE 1513 • FEBRUARY BONUS ISSUE

LEARNING AND DEVELOPMENT IN HEALTHCARE

AUTHORS

Bruno Neal Bruno Neal is an auThor, an insTrucTional sysTems designer, and a Training and performance improvemenT specialisT. He is a cerTified professional in learning and performance, and currenTly works as a learning and developmenT leader aT Indiana UniversiTy HealTh—human resources and sysTem organizaTional developmenT. Bruno has also writen several arTicles forTDmagazine.

Linda Hainlen Linda Hainlen is a KirkpaTrick cerTified faciliTaTor and The direcTor of business developmenT aT Sedona Learning SoluTions. Linda has more Than 20 years of proven experience as a Training manager, including real-world experience applying The KirkpaTrick principles. Linda has been published several Times, including a whiTepaper co- writen wiTh Jim KirkpaTrick on The Topic of healThcare.

Community Manager, Healthcare Carrie Cross

Editor , TD at Work Paty Gaul

Associate Editor Caroline Coppel

Production Design Marisa FriTz

OVERVIEW OF LEARNING NEEDS IN HEALTHCARE ............................. 1 HOW HEALTHCARE LEARNING NEEDS DIFFER ....................................2 ADAPTING ADDIE FOR HEALTHCARE......................................................3 AN IDEA TO ENHANCE PROFESSIONALISM.......................................... 8 THE HEALTHCARE ACT AND THE CHANGING  WORLD OF HEALTHCARE .....................................................................11 USING HCAHPS SCORES TO GUIDE LEARNING EFFORTS.................14 CONCLUSION................................................................................................16

REFERENCES & RESOURCES ...................................................................... 17

JOB AIDS

Training Project Planning Tool for Healthcare ................................. 19 Which Programs Should Be Measured? .......................................... 20

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TD at Work (ISSN 2373-5570, Electronic ISSN 2373-5589, ISBN 978-1-60728-282-2, Electronic ISBN 978-1-60728-237-2) is published monthly by the Association for Talent Develop- ment, 1640 King Street, Alexandria, VA 22314.TD at Workis available for subscription in print or digitally. The subscription rate for 12 issues is $99 (for ATD national members) and $139 (for nonmembers). Periodicals postage paid at Alexandria, Virginia, and additional entries. POSTMASTER: Send address changes toTD at Work,1640 King St., Alexandria, VA 22314. Claims for replacement of subscription issues not received must be made within three months of the issue date. Copyright © February 2015TD at Workand ATD. All rights reserved. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems—without the express written permission of the publisher. For permission requests, please go to www.copyright.com, or contact Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923 (telephone: [phone], fax: [phone]). ATD Press grants permission for the material on pages 19-20 to be reproduced for personal use.