The Importance of Emotional Intelligence in Healthcare

Joann Farrell Quinn and Sarah Hoffe

Description

To thrive in the modern healthcare setting, healthcare practitioners need strong emotional intelligence and interpersonal skills. In “The Importance of Emotional Intelligence in Healthcare,” Joann Farrell Quinn and Sarah E. Hoffe teach talent development practitioners about the emotional intelligence and interpersonal skills that health practitioners need. This issue of TD at Work includes:
tools to help healthcare practitioners build their emotional intelligence
guidance on how healthcare practitioners can practice emotional intelligence to succeed at all levels
the emotional intelligence framework
exercises to use with healthcare practitioners.

Sujets

• Efficacité professionnelle
• Efficacité
• Business
• Economics
• Employabilité, métiers et formations
• Skills

Informations

• Publié par: Association for Talent Development
• Date de parution: 11 septembre 2014
• Nombre de lectures: 0
• EAN13: 9781562864415
• Langue: English

Extrait

at work TIPS, TOOLS & INTELLIGENCE FOR DEVELOPING TALENT

LEADERSHIP DEVELOPMENT

JUNE BONUS 2018 ISSUE 1815

THE IMPORTANCE OF EMOTIONAL INTELLIGENCE IN HEALTHCARE Joann Farrell Quinn and Sarah E. Hoffe

leadership development VOL. 35 • ISSUE 1815 • JUNE BONUS 2018 THE IMPORTANCE OF EMOTIONAL INTELLIGENCE IN HEALTHCARE

AUTHORS

Joann Farrell Quinn, PhD Joann Farrell Quinn is an educaor and researcher working in he field of emoional inelligence and leadership. She received her docorae from Case Wesern Reserve Universiy under he guidance of Richard Boyazis. She is a faculy member a he Universiy of Souh Florida in he Morsani College of Medicine and he Muma College of Business and offers speaking engagemens and workshops hrough JFQ Consuling.

Sarah E. Hoffe, MD Sarah Hoffe is a radiaion oncologis in Tampa, Florida, who has been in pracice for more han 20 years. She is a senior member a he H. Lee Moffit Cancer Cener and Research Insiue, where she specializes in he radiaion oncology reamen of paiens wih gasroinesinal cancers.

Project Manager Gabriela Ammauna

Editor , TD at Work Paty Gaul

Managing Editor Joy Mecalf

Production Design Iris Sanchez

WHY EMOTIONAL INTELLIGENCE? ......................................................... 1 EMOTIONALINTELLIGENCEFRAMEWORK ...........................................3 SELFAWARENESS ......................................................................................... 6 SELFMANAGEMENT ................................................................................... 6 SOCIAL AWARENESS ................................................................................... 8 RELATIONSHIP MANAGEMENT................................................................ 8 EMOTIONALLY INTELLIGENT LEADERSHIP ...........................................11 DEVELOP YOURSELF ................................................................................... 12 CONCLUSION................................................................................................ 13

REFERENCES & RESOURCES ......................................................................14

JOB AIDS  Template: Identifying Personal and Social Competence ............... 15  Exercise: What Does Your Future Hold?........................................... 16  Exercise: Energy Boosters and Drainers ........................................... 17

Need a rainer’s lifeline? Visi www.d.org/dawork.

Prined in he Unied Saes of America.

For help or inquiries abou your subscripion, please conac Cusomer Care a 800.628.2783/703.683.8100 (inernaional).

TD at Work(ISSN 23735570, Electronic ISSN 23735589, ISBN 9781562864408, Electronic ISBN 9781562864415 ) is published monthly by the Association for Talent Development, 1640 King Street, Alexandria, VA 22314.TD at Worksubscription in print or digitally. The subscription rate for the Monthly AllAccess (12 print and digital issues, plus archive access)is available for is $99 (ATD national members) and $139 (nonmembers). The monthly digital subscription rate for 12 issues is $69 (ATD national members) and $99 (nonmembers). Periodicals postage paid at Alexandria, Virginia, and additional entries. POSTMASTER: Send address changes toTD at Work, 1640 King Street Alexandria, VA 22314. Claims for replacement of subscription issues not received must be made within three months of the issue date. Copyright © June 2018 TD at Work and ATD. All rights reserved. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems—without the express written permission of the publisher. For permission requests, please go to www.copyright.com, or contact Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923 (telephone: [phone], fax: [phone]). ATD Press grants permission for the material on page 1517 to be reproduced for personal use.