Courageous Coaching

Chris Edger

Description

All managers need great coaching skills to get the best out of their people – quickly – but how? Courageous Coaching is a ground-breaking book that outlines in practical terms how managers – acting in a leader-coach capacity – can quickly raise self-awareness and build accountability amongst their subordinates through the unique BUILD-RAISE coaching framework. Its straightforward style – incorporating multiple questions and techniques – furnishes all managers with the tools to get the best out of their people. This book gives them the coaching skills to courageously challenge; shifting mindsets, reframing perspectives and stimulating positive behaviours from their people. It is the essential coaching guide for every practising and aspiring leader-coach!

Sujets

• Mentoring
• Gestion et management
• Economics
• Business
• Coaching

Informations

• Publié par: Libri Publishing Ltd
• Date de parution: 30 juin 2019
• Nombre de lectures: 0
• EAN13: 9781911450191
• Langue: English

Extrait

COURAGEOUS COACHING
Using the BUILD–RAISE Model!
A Practical Guide for
Leader–Coaches
Chris Edger
Imprint
First published in 2017 by Libri Publishing
Copyright © Libri Publishing
The right of Chris Edger to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act, 1988.
ISBN 978-1-911450-19-1 epub
ISBN 978-1-911450-20-7 mobi
All rights reserved. No part of this publication may be reproduced, stored in any retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the copyright holder for which application should be addressed in the first instance to the publishers. No liability shall be attached to the author, the copyright holder or the publishers for loss or damage of any nature suffered as a result of reliance on the reproduction of any of the contents of this publication or any errors or omissions in its contents.
A CIP catalogue record for this book is available from The British Library
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Figures 2 and 3 Helen Taylor
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About the Author
Professor Chris Edger is a leadership author, academic and high-performance coach. He has written a number of books on leadership, including: Effective Multi-Unit Leadership – Local Leadership in Multi-Site Situations (described by the Leadership & Organization Development Journal as “one of the key books of its kind for this decade”), International Multi-Unit Leadership – Developing Local Leaders in International Multi-Site Operations , Professional Area Management – Leading at a Distance in Multi-Unit Enterprises (first and second editions), Franchising – How Both Sides Can Win (shortlisted for the 2016 CMI Management Book of the Year and rated a ‘Top 5 Must Read’ book on franchising by Reed Commercial in June 2016), Effective Brand Leadership – Be Different. Stay Different. Or Perish (with Tony Hughes), Retail Area Management – Strategic and Local Models for Driving Growth and Inspirational Leadership – How to Mobilise Super-performance through eMOTION (with Tony Hughes).
He holds four degrees: a PhD (ESRC Award) from the Warwick Business School, an MSc (ECON) with distinction from the London School of Economics, an MBA and PGDip from Nottingham Business School and BSc (hons) with University Prize from Brunel University. He has a Level 7 Advanced Award in Coaching and Mentoring (with distinction) and is a Fellow of the CIPD. Having founded the Academy of Multi-Unit Leadership in 2010 (where he has coached over 700 corporate managers) he has taught at the Warwick Business School (winning numerous teaching wards on the MBA Programme), University of Birmingham and Birmingham City University.
Described by some commentators as the UK’s leading expert on multi-site retail management, Chris frequently features in the media, having appeared on/written for outlets such as Channel 4 News, ITV, BBC News Online, City A.M., Propel Info, Retail Gazette , Daily Mail , Guardian , Telegraph , Retail Week and Drapers . Previously Chris had a successful career in the retail and service industry spanning 23 years, incorporating many senior positions in UK and internationally owned organisations. At the turn of the century, he was a member of the Bass Brewers Executive Board that conducted two major cross-border transactions, totalling £2.3bn and $1.7bn, respectively. In 2010, in his capacity as GHRD of Mitchells and Butlers Plc, he and his team won the Personnel Today HR Impact of the Year Award, beating McDonald’s, Santander, Boots, 3M and Morrisons.
Contents
The Courageous Coaching Philosophy
Why is it Important?
Key Leader–Coach Qualities
The BUILD–RAISE Coaching Process
Step 1 – B uild R apport
Step 2 – U ncover A im
Step 3 – I dentify I nterference
Step 4 – L ocate S olutions
Step 5 – D etermine E xecution
Reframing and Magic Questions
Case Study – The BUILD–RAISE Leader–Coaching Session
Summary and 26 Key Insights
Figures
Figure 1 – The Courageous Coaching Philosophy
Figure 2 – The BUILD–RAISE Coaching Model
Figure 3 – The Johari Window of the ‘Self’
I have written this guide for all leaders and managers who want to be great Leader–Coaches. For leaders who are truly committed to coaching their people TO BE THE BEST THEY CAN POSSIBLY BE ! It introduces my philosophy of Courageous Coaching. This is a process through which Leader–Coaches – acting as loving boots – CHALLENGE ordinary people to achieve extraordinary things by RAISING their self-awareness and BUILDING their accountability to GROW AND ADVANCE ! Reading this guide will help you – as a Leader–Coach – to understand:
• What the Courageous Coaching philosophy is
• Why it is important (within the context of modern-day work and organisations)
• What qualities Leader–Coaches require to bring it alive
• How to Courageously Coach using the BUILD–RAISE model and questions
• How to change perceptions, perspectives and misconceptions through vital REFRAMING and MAGIC questions
• How BUILD–RAISE works in practice via a real-life Leader–Coach case-study example.
The Courageous Coaching Philosophy
At an organisational and team level, great Leaders ‘move’ people within organisations by inspiring them: mobilising positivity, shifting attitudes and behaviours, stirring feelings, resetting mindsets and galvanising teams into action. At an individua l level, they achieve the same outcomes by being expert Leader–Coaches : coaching and mentoring subordinates to higher levels of performance through what I term a philosophy of Courageous Coaching . So what is this?
Courageous Coaching takes place in a trusting one-to-one learning context where great Leader–Coaches help Coachees RAISE their self-awareness and BUILD accountability by CHALLENGING self-limiting mindsets, mobilising behavioural change and advancement so PEOPLE CAN BECOME THE BEST THEY CAN POSSIBLY BE!
But what is the significance of each component of this philosophy?
• Courageous Coaching – a process in which Leader–Coaches drop their ‘expert leader’ or ‘performance management’ persona (a courageous act in itself!) to CHALLENGE, SHIFT AND TRANSFORM false preconceptions of Coachees…
• Trusting one-to-one learning – a space outside normal ‘performance reviews’ where – with no hidden agendas – the focus is purely upon personal development and increased effectiveness…
• Great Leader–Coaches help Coachees – where the Leader–Coach facilitates and guides a coaching (and mentoring) process designed to improve and progress Coachees’ goals…
• RAISE their self-awareness – focusing upon uncovering ‘blind self’ and false preconceptions which might be holding them back…
• BUILD accountability – in order to generate genuine ownership of a clear goal, options to overcome obstacles and a plan of action…
• CHALLENGING self-limiting mindset s – reframing and breaking down misconceptions and false limitations and barriers…
• Mobilising behavioural change and advancement – leading to lasting behavioural change and sustainable progress (what great coaching is all about!)
• So PEOPLE CAN BECOME THE BEST THEY CAN POSSIBLY BE! – so that people can optimise their potential. This is a noble and worthwhile aspiration for both Leader–Coach and Coachee.
Figure 1 – The Courageous Coaching Philosophy
Further on, I will outline the core practices that great Leader–Coaches use during Courageous Coaching through the BUILD–RAISE method, but first I will outline why this skill is so