Creating Intelligent Teams

Anne Rod

Description

Creating Intelligent Teams is a different way to initiate, manage and lead effective and positive change in teams and organisations. For any organisation looking to nurture and develop talent from amongst its own employees, the book offers an accessible, yet highly informative, information resource on: how to recognise the influences on, and dynamics of, individuals and teams how to enhance team performance how effective leaders can boost productivity and build intelligent teams how to access and release the potential in teams how to navigate change successfully how to lead diversity and create culturally intelligent teams.The target audienceCreating Intelligent Teams is aimed at executives, consultants, HR and Organisational Development (OD) specialists, professional coaches and mentors - at all levels of experience, training and background - who are responsible for implementing the strategies relating to leadership, team-building, talent development, management and retention. Creating Intelligent Teams has considerable appeal both for professionals in business and management and those in the fields of consultancy and coaching. iiiTo build a world-class team you need more than handpicked individuals with high emotional intelligence - you need a team with a high RSI. On our journey to success, our team benefitted substantially from integrating the Intelligent Team approach.a"Rudolf Pienaar, Divisional Director, Growthpoint Management Services (Pty) LtdRelationship Systems Intelligence enables the team to quickly reach the core of the matter. It starts processes that enable the team members to have constructive collaborations and interactions with concrete and tangible results. The approach shows that everyone is part of the solution, which creates commitment to and ownership of the processes and the results. This practical book shows you how to build an intelligent team. a" Christina Hummert, Country Manager: Volkswagen Financial Services, Sweden

Sujets

• Gestion et management

Informations

• Publié par: KR Publishing
• Date de parution: 24 novembre 2015
• Nombre de lectures: 0
• EAN13: 9781869225988
• Langue: English

Extrait

Creating INtelligent teams
Endorsements


“To build a world-class team you need more than handpicked individuals with high emotional intelligence – you need a team with a high RSI. On our journey to success, our team benefitted substantially from integrating the Intelligent Team approach.”
─ Rudolf Pienaar, Divisional Director, Growthpoint Management Services (Pty) Ltd

“Relationship Systems Intelligence enables the team to quickly reach the core of the matter. It starts processes that enable the team members to have constructive collaborations and interactions with concrete and tangible results. The approach shows that everyone is part of the solution, which creates commitment to and ownership of the processes and the results. This practical book shows you how to build an intelligent team.”
─ Christina Hummert, Country Manager: Volkswagen Financial Services, Sweden

“By capturing the lived experiences of leaders and their teams, an exciting new approach was developed to develop a ‘we’ instead of ‘me’ mentality within teams. The concepts of intentionality and co-creation are powerful enablers of resourceful human systems, and their practice optimises the collective intelligences of the complete human system. The nurturing of relationship intelligence facilitates the expression of the collective potential since it develops a way of hearing everyone’s voice and harnessing their potential. Co-accountability results to the extent that even during absence of leadership, the expressiveness and resourcefulness of the human system carries on. The ORSC-methodology is powerful and this book offers the theoretical underpinning for it in an accessible way. Thank you Anne Rød and Marita Fridjhon. Your work strongly resonates with my own philosophy of creating and sustaining aligned teams.”
Dr Salomé van Coller, Management coach and Programme Head for the University of Stellenbosch Business School’s (USB) M.Phil in Management Coaching

“ Creating Intelligent Teams: Leading with Relationship Systems Intelligence provides a fresh and clear approach to leading teams. It provides down-to-earth, practical advice within a clear framework to understand teams. It is an engaging, readable source of wisdom for practitioners and researchers alike. It will clearly help to make teams more effective and through its clarity will help leaders and followers in various businesses, organisations and industries to optimise their team functioning.”
Prof Drikus Kriek, Director of the Leadership Development Centre (LDC) and Associate Professor in Human Resource Management and Leadership at the Wits Business School of the University of the Witwatersrand
Creating INtelligent teams




by



Anne Rød, MA BA MCC ORSC

Marita Fridjhon, MSW PCC ORSC












2016
Copyright © KR Publishing, Anne Rød and Marita Fridjhon

All reasonable steps have been taken to ensure that the contents of this book do not, directly or indirectly, infringe any existing copyright of any third person and, further, that all quotations or extracts taken from any other publication or work have been appropriately acknowledged and referenced. The publisher, editors and printers take no responsibility for any copyright infringement committed by an author of this work.

Copyright subsists in this work. No part of this work may be reproduced in any form or by any means without the written consent of the publisher or the author.

While the publisher, editors and printers have taken all reasonable steps to ensure the accuracy of the contents of this work, they take no responsibility for any loss or damage suffered by any person as a result of that person relying on the information contained in this work.

First published in 2016

ISBN: 978-1-86922-583-4
eISBN: 978-1-86922-584-1 (PDF eBook)
Epub ISBN: 978-1-86922-598-8
Mobi ISBN: 978-1-86922-599-5

Published by KR Publishing
PO Box 3954
Randburg
2125
Republic of South Africa

Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Website: www.kr.co.za

Printed and bound: MegaDigital (Pty) Ltd. Parow Industria, Cape Town
Typesetting, layout and design: Cia Joubert, [e-mail]
Cover design and art work: Marlene de Villiers, [e-mail]
Editing and proofreading: Jill Bishop, [e-mail]
Illustrations: Illustrations reproduced with the permission of Nils Holger Pohl, www.holgernilspohl.de and Flux Forlag, Norway (www.flux.no). First published in “Endringsledelse – systeminspirert ledelse i praksis”, Flux Forlag September 2015.
Project management: Cia Joubert, [e-mail]
To Faith

For making sense of complexity in a loving and life-giving way
Table of contents


About the authors
Preface
Introduction
Why this book now?
The creation of RSI
The influencers of RSI
How to use this book?
Glossary
Acronyms used

THE BASICS

CHAPTER 1: WHY DO WE NEED INTELLIGENT TEAMS?
The strong leaders of the past
High complexity
New generations
Staying ahead
Enter Snøhetta – a case study
Leading diversity, conflict and tension
Exit “ego” enter “we”
Living and leading complexity
Philosophy and values
Culture and trust
Distribution of leadership roles

CHAPTER 2: THE FIVE PRINCIPLES OF INTELLIGENT TEAMS
A new type of intelligence
The team entity
The five principles of RSI
Accessing the team entity
The team entity and intelligent teams
Hearing, seeing and feeling the team
VOS and intelligent teams
The team has the answers
Intelligent, generative and creative teams
Roles belong to the team
Distributed leadership and intelligent teams
Change is constant
Change and intelligent teams

CHAPTER 3: COMPETENCIES OF AN INTELLIGENT TEAM
Systems awareness
Holonic shift
Context setting
Give room
Listening levels
Distributed leadership
Intention–behaviour–impact
Positive intentions
Disagreements and curiosity
Creating positivity
Four learning strategies
What motivates us?

CHAPTER 4: THE THREE-PHASE APPROACH
Phase 1: Meeting up
Phase 2: Revealing
Phase 3: Align and Action

CHAPTER 5: MEETING UP AS AN INTELLIGENT TEAM
Meet them where they are
Listening levels
Emotional field
The team entity and the voice of the team
Metaskills – the “come-from” stance
A wide range of metaskills
Team contract
Expectations
Creating the team contract
Meeting the system and RSI principles

CHAPTER 6: REVEALING A TEAM’S INTELLIGENCE
Revealing and accessing insights
Emotional fields
Strengths and challenges
Linear constellations
Group processes to reveal the system
With smaller teams
With larger groups
Revealing the system and RSI principles

CHAPTER 7: ALIGNING AND ACTION IN INTELLIGENT TEAMS
Alignment vs agreement
When teams fail to align
Alignment and intelligent teams
Action
Taking responsibility
Concrete plans and commitment
Accountability
Alignment and intelligent teams

THE PROCESSES

CHAPTER 8: THE INNER NEEDS OF INTELLIGENT TEAMS
Layers of roles
Outer roles
Inner roles
When roles cause strain on the system
Role fatigue
When different roles are needed
Ghost roles
Ghost-busting
Inner needs and intelligent teams

CHAPTER 9: ACCESSING THE POTENTIAL IN INTELLIGENT TEAMS
Three levels of reality
Sources of frustration
Using three levels of reality to access team potential
The concept of rank, privilege and revenge
Using rank intelligently
High dream and low dream
Metaskills wheel
The potential of intelligent teams

CHAPTER 10: INTELLIGENT USE OF DIVERSITY
Welcome to my world
Creating successful interactions
Lands work
Differences and intelligent teams

CHAPTER 11: CREATING INTELLIGENT CHANGE
How change occurs
Primary, Secondary and Edges
Primary, secondary and edge for teams
How do we know change is imminent?
Working with signals
The journey across the Edge
Leapers
Bridge builders
Tradition holders
Edge behaviours
Crossing Edges
Ground conditions for change
Using the RSI principles to create intelligent change
Applying Edge theory and RSI
Next steps for the company
Intelligent teams and change

CHAPTER 12: BUILDING CULTURALLY INTELLIGENT TEAMS
Intercultural competence in teams – why it is needed now?
Creating trust and safety in new ways
Building high-performing international teams
Meeting the intercultural team
Revealing the intercultural team
Other revealing tools
From alignment to action in intercultural systems

CHAPTER 13: SUMMING IT UP INTELLIGENTLY
Contextual framework
The key competencies of teams with high RSI

APPENDIX 1: THE FIVE PRINCIPLES OF RSI
APPENDIX 2: THE INFLUENCERS OF RSI
Bibliography
Endnotes
Index
About the authors


Anne Rød


Anne Rød is an international management consultant and executive team coach who develops and delivers team development and leadership programmes for global organisations. As part of her international work spanning four continents (including projects in the United States of America, the United Kingdom, South Africa, Australia, Russia, the Middle East, France, Germany and Scandinavia), Anne has worked with companies in communications and PR, telecommunications, pharmaceuticals, IT, shipping, quality assurance, banking, recruitment, project management, production and teaching. Prior to becoming a consultant, she held senior management positions in business and academia for more than 20 years, in both the United Kingdom and Norway, and has published numerous books and papers on organisational and strategic communication and on intercultural competence.

Through her work, Anne has gained a unique and in-depth understanding of international business, with all its associated rewards and challenges, and she is swift to assess and refocus the strategic requirements of challenging leadership situations. A senior faculty