Innovative Business Management Using TRIZ

Sunil Kumar V. Kaushik

Description

TRIZ is the Russian acronym for theory of inventive problem solving. The basic assumption behind this theory is someone somewhere has already solved your problem or a very similar problem, and all we need to do is apply the same principle to the current problem and solve it similarly.” It guides you to think in a specific direction rather than getting lost.
The goal of this book is to use some of the simple TRIZ tools to help readers immediately solve problems, innovate, be creative, think, and discover the joy of experiencing the thinking process in new dimensions that you might not have previously. It is specifically focused on helping nonengineering and management professionals to apply the concepts of TRIZ immediately and reap benefits.
Interspersed throughout the book are vignettes from the author's round-the-world bicycle tour on a budget of less than five U.S. dollars per day, having conducted close to 50 workshops and training sessions and trained more than 1,000 professionals on TRIZ without any remuneration throughout 21 countries, including Thailand, Laos, Vietnam, China, Kyrgyzstan, Uzbekistan, Turkmenistan, Iran, Turkey, Georgia, Armenia, Greece, Italy, France, Spain, and Portugal.

Sujets

• Problem Solving
• Decision-Making
• Gestion et management
• management
• Economics
• Business
• TRIZ

Informations

• Publié par: ASQ Quality Press
• Date de parution: 02 janvier 2018
• Nombre de lectures: 0
• EAN13: 9781953079275
• Langue: English
• Poids de l'ouvrage: 2 Mo

Extrait

Innovative Business Management Using TRIZ

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Innovative Business Management Using TRIZ

Sunil Kumar V. Kaushik

ASQ Quality Press Milwaukee • Wisconsin

American Society for Quality, Quality Press, Milwaukee 53203 © 2017 by ASQ All rights reserved. Published 2017 Printed in the United States of America 23 22 21 20 19 18 17 5 4 3 2 1

Library of Congress CataloginginPublication Data

Names: Kaushik, Sunil Kumar V., 1983– author. Title: Innovative business management using TRIZ / Sunil Kumar V. Kaushik. Description: Milwaukee, Wisconsin : ASQ Quality Press, [2018] | Includes  bibliographical references and index. Identifiers: LCCN 2017050122 | ISBN 9780873899642 (soft cover : alk. paper) Subjects: LCSH: Problem solving. | Decision making. | Product management. |  Industrial management. Classification: LCC HD30.29 .K385 2018 | DDC 658.4/03—dc23 LC record available at https://lccn.loc.gov/2017050122

ISBN: 978-0-87389-964-2

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 Printed on acid-free paper

I dedicate this book to those wonderful human beings who welcomed us with open arms into their homes during our 500 days on the road, with no money, in 21 countries where this book was written. I dedicate this book to my mother, brother, family, and friends, who all provided moral support while we were on the road. I dedicate this book to my lovely wife Yuka Yokozawa, who made sure I did not lose focus throughout this project, and took on the responsibility of making sure I had shelter and food and provided the small comforts that I craved during our 500 days on the road creating this book.

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Table of Contents

List of Figures and Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1 Introduction to TRIZ . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2 Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3 Separation Principle . . . . . . . . . . . . . . . . . . . . . . . . . . Nine Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4 TRIZ Principles and the Contradiction Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 5 The Contradiction Matrix . . . . . . . . . . . . . . . . . . . . . Chapter 6 The Idea Generator . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 7 System Evolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 8 TRIZ for Entrepreneurs, Business Plans, and Proposals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TRIZ for Requirement Gathering. . . . . . . . . . . . . . . . . . . . . . . . TRIZ for Effective Communication and Branding . . . . . . . . . . TRIZ for Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using TRIZ to Complete Lean and Six Sigma Projects Faster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Developing FMEA Using the TRIZ Contradiction Matrix . . . . Developing QFD Using the TRIZ Contradiction Matrix . . . . . .

vii

ix xi xiii 1 9 13 15

25 51 71 77

87 92 99 102

106 109 110 113 114 116 119

viii Table of Contents

Chapter 9 Standard Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . Substance Field Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The 76 Standard Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Improvements with Minimal Changes to the System. . . . . . . . . Improvements with Major Changes to the System . . . . . . . . . . . Improvements by Transitioning to Micro or Macro Level . . . . . Improve the Detectability and Measurement Accuracy of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simplify the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 10 Motivation Strategies for TRIZ beyond the Carrot and Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carrot and Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Autonomy, Mastery, and Purpose. . . . . . . . . . . . . . . . . . . . . . . . ROWE Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 11 ARIZ: Algorithm for Inventive Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix A The TRIZ Contradiction Matrix . . . . . . . . . . . . . . Appendix B Project Improvement Ideas Using the TRIZ Contradiction Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C ARIZ Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the Author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

127 130 134 135 139 145

147 151

159 160 161 162 163

165 177

197 223 229 231 233

List of Figures and Tables

Figure 1.1 Figure 1.2 Figure 1.3 Table 3.1 Table 3.2 Table 3.3 Table 3.4 Table 3.5 Table 4.1 Figure 5.1 Figure 5.2 Figure 5.3

Figure 5.4 Figure 5.5 Figure 5.6 Figure 5.7 Figure 5.8 Figure 6.1 Table 6.1

Table 6.2 Figure 6.2

Figure 7.1

Puzzle—connect the thread to the arrow. . . . . . . . . . . . . . . . Puzzle solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Puzzle—trace the path to the house. . . . . . . . . . . . . . . . . . . . TRIZ nine windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Components of nine windows. . . . . . . . . . . . . . . . . . . . . . . . . Nine windows for POs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nine windows for POs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nine windows for the attrition problem. . . . . . . . . . . . . . . . . Nine windows for a project. . . . . . . . . . . . . . . . . . . . . . . . . . . List of engineering parameters. . . . . . . . . . . . . . . . . . . . . . . . An object called “project.” . . . . . . . . . . . . . . . . . . . . . . . . . . . The physical object “project” with another object inside called “scope.” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Object “project” with clear start and end boundaries. . . . . . . Project schedule Gantt chart. . . . . . . . . . . . . . . . . . . . . . . . . . Area occupied by the object “project.” . . . . . . . . . . . . . . . . . Volume of the object “project.” . . . . . . . . . . . . . . . . . . . . . . . Different cross sections of metallic bar. . . . . . . . . . . . . . . . . Thought-to-innovation cycle. . . . . . . . . . . . . . . . . . . . . . . . . . Nine windows for building social media marketing strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ideas and principles used. . . . . . . . . . . . . . . . . . . . . . . . . . . . Number of parameters in the nine windows versus total ideas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transition of system to micro levels. . . . . . . . . . . . . . . . . . . .

ix

2 2 3 15 16 16 18 20 45 52 58

59 59 60 61 61 64 72

72 73

75 79