Innovative Business Management Using TRIZ

Sunil Kumar V. Kaushik

Description

TRIZ is the Russian acronym for theory of inventive problem solving. The basic assumption behind this theory is someone somewhere has already solved your problem or a very similar problem, and all we need to do is apply the same principle to the current problem and solve it similarly.” It guides you to think in a specific direction rather than getting lost.
The goal of this book is to use some of the simple TRIZ tools to help readers immediately solve problems, innovate, be creative, think, and discover the joy of experiencing the thinking process in new dimensions that you might not have previously. It is specifically focused on helping nonengineering and management professionals to apply the concepts of TRIZ immediately and reap benefits.
Interspersed throughout the book are vignettes from the author's round-the-world bicycle tour on a budget of less than five U.S. dollars per day, having conducted close to 50 workshops and training sessions and trained more than 1,000 professionals on TRIZ without any remuneration throughout 21 countries, including Thailand, Laos, Vietnam, China, Kyrgyzstan, Uzbekistan, Turkmenistan, Iran, Turkey, Georgia, Armenia, Greece, Italy, France, Spain, and Portugal.

Sujets

• Problem Solving
• Decision-Making
• Gestion et management
• management
• Economics
• Business
• TRIZ

Informations

• Publié par: ASQ Quality Press
• Date de parution: 02 janvier 2018
• Nombre de lectures: 2
• EAN13: 9781953079282
• Langue: English

Extrait

Innovative Business Management Using TRIZ
Sunil Kumar V. Kaushik
ASQ Quality Press
Milwaukee • Wisconsin


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American Society for Quality, Quality Press, Milwaukee 53203
© 2017 by ASQ
All rights reserved. Published 2017
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Library of Congress Cataloging-in-Publication Data
Names: Kaushik, Sunil Kumar V., 1983– author.
Title: Innovative business management using TRIZ / Sunil Kumar V. Kaushik.
Description: Milwaukee, Wisconsin : ASQ Quality Press, [2018] | Includes bibliographical references and index.
Identifiers: LCCN 2017050122 | ISBN 9780873899642 (soft cover : alk. paper)
Subjects: LCSH: Problem solving. | Decision making. | Product management. | Industrial management.
Classification: LCC HD30.29 .K385 2018 | DDC 658.4/03—dc23
LC record available at https://lccn.loc.gov/2017050122
ISBN: 978-0-87389-964-2
No part of this book may be reproduced in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
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Dedication
I dedicate this book to those wonderful human beings who welcomed us with open arms into their homes during our 500 days on the road, with no money, in 21 countries where this book was written.
I dedicate this book to my mother, brother, family, and friends, who all provided moral support while we were on the road.
I dedicate this book to my lovely wife Yuka Yokozawa, who made sure I did not lose focus throughout this project, and took on the responsibility of making sure I had shelter and food and provided the small comforts that I craved during our 500 days on the road creating this book.


List of Chapters
List of Figures and Tables
Acknowledgments
Preface
Chapter 1 Introduction to TRIZ
Chapter 2 Problem
Chapter 3 Separation Principle
Nine Windows
Chapter 4 TRIZ Principles and the Contradiction Matrix
Chapter 5 The Contradiction Matrix
Chapter 6 The Idea Generator
Chapter 7 System Evolution
Chapter 8 TRIZ for Entrepreneurs, Business Plans, and Proposals
TRIZ for Requirement Gathering
TRIZ for Effective Communication and Branding
TRIZ for Interviews
Using TRIZ to Complete Lean and Six Sigma Projects Faster
Problem 1
Problem 2
Problem 3
Conclusion
Developing FMEA Using the TRIZ Contradiction Matrix
Developing QFD Using the TRIZ Contradiction Matrix
Chapter 9 Standard Solutions
Substance Field Model
The 76 Standard Solutions
Improvements with Minimal Changes to the System
Improvements with Major Changes to the System
Improvements by Transitioning to Micro or Macro Level
Improve the Detectability and Measurement Accuracy of the System
Simplify the System
Chapter 10 Motivation Strategies for TRIZ beyond the Carrot and Stick
Carrot and Stick
Autonomy, Mastery, and Purpose
ROWE Model
References
Chapter 11 ARIZ: Algorithm for Inventive Problem Solving
Appendix A The TRIZ Contradiction Matrix
Appendix B Project Improvement Ideas Using the TRIZ Contradiction Matrix
Appendix C ARIZ Flow
Bibliography
About the Author



List of Figures and Tables
Figure 1.1 Puzzle—connect the thread to the arrow.
Figure 1.2 Puzzle solution.
Figure 1.3 Puzzle—trace the path to the house.
Table 3.1 TRIZ nine windows.
Table 3.2 Components of nine windows.
Table 3.3 Nine windows for POs.
Table 3.4 Nine windows for POs.
Table 3.5 Nine windows for the attrition problem.
Table 4.1 Nine windows for a project.
Figure 5.1 List of engineering parameters.
Figure 5.2 An object called “project.”
Figure 5.3 The physical object “project” with another object inside called “scope.”
Figure 5.4 Object “project” with clear start and end boundaries.
Figure 5.5 Project schedule Gantt chart.
Figure 5.6 Area occupied by the object “project.”
Figure 5.7 Volume of the object “project.”
Figure 5.8 Different cross sections of metallic bar.
Figure 6.1 Thought-to-innovation cycle.
Table 6.1 Nine windows for building social media marketing strategy.
Table 6.2 Ideas and principles used.
Figure 6.2 Number of parameters in the nine windows versus total ideas.
Figure 7.1 Transition of system to micro levels.
Figure 7.2 Evolution of the personal computer.
Figure 8.1 Requirements gathering using TRIZ.
Figure 8.2 Contradiction tree.
Table 8.1 Contradiction prioritization.
Figure 8.3 TRIZ contradiction matrix.
Figure 8.4 Relationship between TRIZ principle, affected component, and process step.
Figure 8.5 Eight steps and four lean tools for solving problems.
Table 8.2 Principles used and the derived solutions.
Figure 8.6 The pyramid of process improvement and problem solving using TRIZ and LSS.
Table 8.3 FMEA using TRIZ contradiction matrix.
Figure 8.7 Block diagram of a QFD matrix.
Figure 9.1 A system seen from different perspectives.
Figure 9.2 Graphical description of subject, action, and object flow.
Figure 9.3 Substance field (su-field) diagram.
Figure 9.4 Su-field of a business process.
Figure 9.5 Symbols used for su-field models.
Figure 9.6 Su-field for warehouse inventory example.
Figure 9.7 Su-field for project budget freeze example.
Figure 9.8 Double su-field diagram for payment issue.
Figure 9.9 Standard solutions with minimal changes to the system.
Figure 9.10 Su-field diagram for Couchsurfing example.
Figure 9.11 Standard solutions by making major system changes.
Figure 9.12 Chain su-field model for development and sales team.
Figure 9.13 Su-field model for stock-out problem.
Figure 9.14 Improving the system by transitioning to micro/macro levels.
Figure 9.15 Standard solutions to improve detectability and measurement.
Figure 9.16 Standard solutions to simplify the system.
Table A.1 TRIZ contradiction matrix.
Table A.2 TRIZ contradiction matrix.
Table B.1 Nine windows for project schedule management.
Table B.2 Nine windows for improving productivity.


Acknowledgments
T hroughout my career I have worked with many and have made many friends who have directly or indirectly contributed to this book. This book would be incomplete if I do not mention them
Georgios Zampetas —While in Turkey I got in touch with George who at that time held a senior position at ASQ and hosted several TRIZ workshops in Greece. From then on he has been a student, mentor, friend, guide and everything. We are now collaborating and writing our next book on TRIZ.
Dr. Annabelle Palladas —She is another active member of ASQ who invited me to conduct a workshop at her company and made sure I enjoyed my stay in Greece. From then on we have been very close friends and well-wishers. We are discussing to collaborate and publish our book on Lean.
Dr. Danut Iorga —Dan invited me to give a talk in Bucharest institute of Economic studies for the PhD students on TRIZ. He is a Master Black Belt and an expert in statistics. I have learnt a lot from him and he is another author along with George in our book about TRIZ.
Prof George Bohoris —I met George Bohoris when he invited me to conduct a workshop at the University of Piraeus and in that six-hour workshop the students came up with an innovation which got published as a white paper which has been included in this book.
Baba Varanasi and Mandeep Attri —Baba is Deputy General Manager and Mandeep is a Associate Director in Innovation and Quality for Fortune 500 company. We worked together and they have been inspiring me with their creative ent