Student Workbook for Practice Management for the Dental Team - E-Book

Charles Allan Finkbeiner, Betty Ladley Finkbeiner

Description

An indispensable companion to the textbook, Student Workbook for Practice Management for the Dental Team, 8th Edition, offers a wealth of interactive exercises for recall, reinforcement, and application. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries and learning outcomes; hundreds of practice questions; critical thinking scenarios with questions; and practical, skills-based assignments. An included EagleSoft practice management CD-ROM and original exercises give students real-world practice managing all aspects of the dental office.

• Correlating chapters between the workbook and textbook allow you to follow along every step of the way to ensure comprehension.
• Case scenarios with questions help you apply the concepts you’ve learned to provide solutions to everyday office dilemmas.
• Hundreds of review questions include multiple-choice, short-answer, matching, true-false, and fill-in-the-blank items to help you practice for examinations.
• Chapter overviews recap chapter content and set the stage for workbook questions and exercises.
• Learning objectives in each workbook chapter serve as checkpoints for comprehension, skills mastery, and study tools in preparation for examinations.
• Trusted authorship from Betty Finkbeiner and a team of contributors lends years of experience as in practice and education, ensuring that you are learning the best information from the best experts.

• NEW! EagleSoft Version 17 practice management software and technical support from parent company Patterson Dental provide an easy-to-use simulated office environment.
• UNIQUE! Original practice exercises give you realistic experience working with the EagleSoft program to better prepare you for office life.
• NEW and UPDATED! Electronic health record (EHR) content addresses the changes in technology related to the paperless dental office to help you become compliant with 2014 EHR federal mandates.
• NEW! Artwork focuses on the office transition to paperless dentistry.
• NEW! Practice quizzes for each chapter on the Evolve website help you test comprehension and prepare for exams.

Sujets

• Dental Assisting
• Medical
• Médecine
• Dentistry

Informations

• Publié par: Mosby
• Date de parution: 29 janvier 2015
• Nombre de lectures: 0
• EAN13: 9780323294379
• Langue: English
• Poids de l'ouvrage: 8 Mo

Extrait

Student Workbook for Practice Management for the Dental Team
8th Edition
Betty Ladley Finkbeiner, CDA Emeritus, BS, MS
Emeritus Faculty Washtenaw Community College Ann Arbor, Michigan
Charles Allan Finkbeiner, BS, MS
Emeritus Faculty Washtenaw Community College Ann Arbor, Michigan
Table of Contents
Cover image
Title page
Copyright
Introduction to the Student
How to Use Patterson Eaglesoft Practice Management Software
Installation
Getting Started with Eaglesoft
Viewing and Editing Practice Information
1. Dentistry as a Business
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Critical Thinking Activities
2. Dental Team Management
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Critical Thinking Activities
3. Patient Management
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Critical Thinking Activities
4. Legal and Ethical Issues in the Dental Business Office
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercise
Multiple-Choice Questions
Critical Thinking Activities
Internet Assignments
5. Business Office Technology
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercise
Multiple-Choice Questions
Critical Thinking Activities
Internet Assignment
6. Office Design and Equipment Placement
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
True-False Questions
Critical Thinking Activities
Internet Assignment
7. Working with Dental Office Documents
Learning Outcomes
Short-Answer and Fill-in Questions
Matching
Multiple-Choice Questions
Practical Activity
Software Tutorial
Critical Thinking Activity
8. Storage of Business Records
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercise
Multiple-Choice Questions
Practical Activities
Critical Thinking Activity
9. Written Communications
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercise
Multiple-Choice Questions
Practice with Grammar
Practical Activities
Critical Thinking Activity
Internet Assignment
10. Electronic and Telecommunications
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Critical Thinking Activities
11. Appointment Management Systems
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Software Tutorial
Critical Thinking Activities
12. Recall Systems
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Software Tutorial
Critical Thinking Activities
13. Inventory Systems and Supply Ordering
Learning Outcomes
Short-Answer or Fill-in Questions
Matching
Multiple-Choice Questions
Critical Thinking Activity
14. Dental Insurance
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercises
Multiple-Choice Questions
Software Tutorial
Critical Thinking Activity
15. Financial Systems: Accounts Receivable
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercise
Multiple-Choice Questions
Software Tutorial
Critical Thinking Activity
16. Other Financial Systems
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Matching Exercise
Practical Activities
Critical Thinking Activities
17. Infection Control Systems
Learning Outcomes
Short-Answer or Fill-in Questions
Matching Exercise
Multiple-Choice Questions
Practical Activity
Critical Thinking Activities
18. Planning and Managing Your Career Path
Learning Outcomes
Short-Answer or Fill-in Questions
Multiple-Choice Questions
Practical Activities
Critical Thinking Activity
Copyright

3251 Riverport Lane
St. Louis, Missouri 63043
STUDENT WORKBOOK FOR PRACTICE MANAGEMENT FOR THE DENTAL TEAM, EIGHTH EDITION
ISBN: 978-0-323-17147-2
Copyright 2016 by Mosby, an imprint of Elsevier Inc.
Copyright 2011, 2006, 2001, 1996, 1991, 1985, 1977 by Mosby, Inc., an affiliate of Elsevier Inc.
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher s permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions .
This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein).

Notices
Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary.
Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility.
With respect to any drug or pharmaceutical products identified, readers are advised to check the most current information provided (i) on procedures featured or (ii) by the manufacturer of each product to be administered, to verify the recommended dose or formula, the method and duration of administration, and contraindications. It is the responsibility of practitioners, relying on their own experience and knowledge of their patients, to make diagnoses, to determine dosages and the best treatment for each individual patient, and to take all appropriate safety precautions.
To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein.
Content Strategist: Kristin Wilhelm
Content Development Manager: Ellen Wurm-Cutter
Content Development Specialist: Joslyn Dumas
Publishing Services Manager: Hemamalini Rajendrababu
Project Manager: Kiruthiga Kasthuriswamy
Design Direction: Renee Duenow

Printed in the United States of America
Last digit is the print number: 9 8 7 6 5 4 3 2 1
Introduction to the Student

Betty Ladley Finkbeiner Charles Allan Finkbeiner
The Student Workbook, DVD, and Patterson EagleSoft practice management software have been integrated to help you practice and perfect the skills and objectives emphasized in Practice Management for the Dental Team, 8th Edition. The Student Workbook includes the following information, exercises, and activities to help you succeed within the office environment and become a valuable member of the dental team:
Chapter Summaries briefly recap the key concepts and goals of each chapter.
Learning Outcomes identify the knowledge and skills necessary to master the topic areas discussed in each chapter.
Short-Answer or Fill-In Questions help you to identify and list information from knowledge learned in the chapter, as well as learn to apply that information to real-world practice in a dental office environment. Some of the questions also require you to synthesize the information and decide how you might handle certain situations in a practice environment.
Multiple-Choice Questions and Matching Exercises ask you to recall information and concepts presented within the chapter and in some instances to think critically and apply the information to achieve best practice and professional success.
Practical Activities put you, the student, into the role of the practicing professional and ask you to complete realistic daily tasks, pulling information learned within the chapters and putting that into practice.
Software Tutorials introduce you to real-world dental practice in the form of the Patterson EagleSoft practice management software program. The tutorials direct you step by step through a series of exercises that demonstrate basic and advanced functions typically performed in day-to-day dental office management. Tutorials are included for Chapter 7 on patient information and dental office documents, Chapter 11 on appointment scheduling and management, Chapter 12 on recall procedures, Chapter 14 on dental insurance, and Chapter 15 on accounts receivable. Tutorial skills progress throughout these chapters, and it is important to complete them in the chapter order in which they are presented to maximize their effectiveness.
Critical Thinking Activities pose potential situations and ask you to use what you have learned to determine how best they can be handled to achieve success in the office environment.
Internet Assignments encourage you to perform website searches to gain a broader knowle