Overcoming Conflict

Bob Phillips

Description

Discover the Right Way to Handle Conflict Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate—or you can choose to grow in empathy, honesty, and acceptance. It's up to you. Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn...ten common myths about conflicthow to properly discuss differences and issuesthe importance of observing body languagewhat to do when someone confronts youthe power and meaning of forgivenessBy applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.

Sujets

• Philosophie et théologie
• Christianity

Informations

• Publié par: Harvest House Publishers
• Date de parution: 30 mai 2017
• Nombre de lectures: 0
• EAN13: 9780736968119
• Langue: English
• Poids de l'ouvrage: 1 Mo

Extrait

Praise for Overcoming Conflict
Unless you are living a life of total solitude, it is inevitable that you are going to face conflict with other people. For the last 14 years I have been able to witness how Bob has handled conflict within a large organization, and I can tell you there is no one more qualified to give us some much needed wisdom on this topic. This book will equip you to not only understand and deal with conflict much more efficiently and successfully but also save you an incredible amount of dumb tax that most people end up paying themselves.
Chris Brown, senior pastor, North Coast Church, with ministry in four campus locations.
Through the years, Bob Phillips writings on relationships have been a go to source when helping individuals and couples navigate the nuances within of the human condition. Once again Bob has placed at our fingertips a tool which allows the reader to gain insight into the causes of conflict, while offering practical applications toward its resolution.
David P. Ferreira, Ph.D. -a licensed Marriage, Family, Child Therapist in private practice.
An easy read that cuts deep into one s soul. In these lucid words I found a wealth of wisdom for everyday peacekeeping. The simplicity of the writing is just a disguise for the deep undercurrent of self-assessment and discovery. I found the contents indispensable fuel for personal growth towards relational maturity. This is a workbook for the serious peacemaker.
Quintus Smit, African continent director for the Pointman Leadership Institute.
Dr. Phillips has used his academic knowledge, together with his vast practical experience, to produce an invaluable toolkit for dealing with the ever increasing problem of relationship conflict. It is written in plain words, is very well researched, and can be easily understood by people of all backgrounds and persuasions. Above all, this work shows the author s concern for people. For me, this makes it stand alone.
David Kendrick OBE, QPM-Commander (ret.) Metropolitan Police Service, London, U.K.
You are about to read the best written and most helpful book I have read in years. I have known Dr. Bob Phillips for more than four decades and can testify that as a biblical psychologist he has spent a lifetime counseling, teaching, and working with thousands of people. He addresses two difficult subjects-anger management and how to confront it. You will find He has poured out his heart, which is saturated in God s Word, and his practical experiences of helping thousands find remedies so you can help others.
Tim LaHaye, D.Min, Litt.D.-author and minister. He wrote more than 40 books, and his Left Behind series is the best-selling Christian fiction series of all time.
I found this book to be an insightful account of every aspect of conflict including its sources, the impact of social styles, and strategies for tackling it. It s a must-read for everyone. It s a helpful guide for dealing with relational conflict at home, at work, and in social settings. I wish I had read it at the beginning of my career. It s truly a relationship-handling masterclass.
Michael Askew, MSc -an associate with the UK College of Policing.
In the field of politics, leaders face many difficult problems and issues. A large number of these concerns involve people who are in disagreement with each other. Overcoming Conflict is a great resource for anyone who deals with the public. Dr. Bob Phillips is an extraordinary communicator who is able to connect with audiences in different cultures, languages, and backgrounds. I have personally seen him handling difficult situations as a mediator.
Napoleon Ardaya, MA -journalist, author, speaker and consultant on leadership, communication, and politics. He is a former member of the National Congress of the Republic of Bolivia.
The essence of effective diagnosis is asking the right questions before attempting a healing solution. The nature of effective shepherding is deeply caring about the people to whom we are attempting to give those healing answers. Here in his book, Overcoming Conflict , Bob Phillips, does both. As a master observer and a skilled helper, Bob presents a wide range of practical tools that provoke our deeper understanding of conflict and stimulate us to loving and restorative action. Professionals and laymen alike will find this a long-lasting and valuable resource.
James M. Cecy, senior pastor-teacher, Campus Bible Church of Fresno, author and international speaker, and president, JARON Ministries International, Inc.
As a CEO with close to 700 employees, I have had my share of dealing with personnel conflict within the ranks of my company over the years. Conflict and squabbles are certain to occur, and they will cripple an organization if not dealt with in a healthy and effective manner. With step-by-step instruction, Phillips takes a fresh and comprehensive approach to this age-old problem with tremendous insights in identifying, confronting, and resolving these issues to positive resolution. From start to finish, this book has proven to be an effective tool in my arsenal that I keep within reach on my desk.
Ron Strand, president/CEO, Calico Building Services, Inc.
In clear, understandable words, without techno-babble, Dr. Phillips walks alongside, guiding us in a useful, logical progression to transition from the unproductive, defeating cycle of conflict to positive and successful relationships, dispelling myths and misconceptions along the way. Interlaced with real-life case studies, useful charts, word lists, and checklists, this well-written book lives up to its title and is a must-read, life-changing guidebook for everyone.
Bob Chadwick, D.Jur., LL.M., Brigadier General, U.S. Marine Corps (ret.)
Dr. Phillips provides valuable insights into how to deal with conflict resolution. Some key examples illustrated in his book include: conducting your conversation in a neutral place, observing the person s body language, and practicing active listening to reduce conflict. There are excellent illustrations found in his book with applicability in the day-to-day circumstances we encounter. With 33 years of client executive experience with IBM, I highly recommend and endorse this book.
Mark Zasso, client executive, IBM Corporation, winner of the 2012 Louis V. Gerstner Award for Client Excellence.
Bob Phillips got my attention with this poke-in-the-ribs: It has been suggested that by the time we re in our mid-sixties that we ve spent several thousand hours in some form of conflict. Oh, my. In any other area of life and work requiring thousands of hours, we would study diligently to master the subject. So when is the last time you read a book on relational conflict? Never, probably. Now s the time-and this is the book. It s powerful! I should have read this book 25 years ago!
John Pearson, nationally known board governance and management consultant, John Pearson Associates, Inc. and author of Mastering the Management Buckets .
A book you buy should fulfill a need, help you become more effective, and be enjoyable to read. This book reaches all three of these purposes. It provides a plethora of insight on this common challenge we all face, helps the reader understand the many forces in play and most importantly gives the insights to prepare and execute successful resolutions. I have worked with the author as a consultant in several situations where we employed these principles. They work.
Robert L. Vernon, author of L.A. Justice , and president of the Pointman Leadership Institute.
HARVEST HOUSE PUBLISHERS
EUGENE, OREGON
Unless otherwise noted, Scripture quotations are from The Living Bible, copyright 1971. Used by permission of Tyndale House Publishers Inc., Carol Stream, Illinois 60188. All rights reserved.
Verses marked NASB are from the New American Standard Bible, copyright 1960, 1962, 1963, 1968, 1971, 1972, 1973, 1975, 1977, 1995 by The Lockman Foundation. All rights reserved.
Verses marked NIV are from the Holy Bible, New International Version , NIV Copyright 1973, 1978, 1984, 2011 by Biblica, Inc. Used by permission. All rights reserved worldwide.
Editing by Barbara Gordon, Eugene, OR
Cover by Bryce Williamson, Eugene, OR
Cover Images alphaspirit / Shutterstock; posteriori / iStock
This book contains stories in which the author has changed people s names and some details of their situations in order to protect their privacy.
OVERCOMING CONFLICT
Copyright 2017 Bob Phillips
Published by Harvest House Publishers
Eugene, Oregon 97402
www.harvesthousepublishers.com
ISBN 978-0-7369-6810-2 (pbk.)
ISBN 978-0-7369-6811-9 (eBook)
Library of Congress Cataloging-in-Publication Data
Names: Phillips, Bob, 1940- author.
Title: Overcoming conflict / Bob Phillips.
Description: Eugene, Oregon: Harvest House Publishers, [2017] | Includes bibliographical references.
Identifiers: LCCN 2016030267 (print) | LCCN 2016035970 (ebook) | ISBN 9780736968102 (pbk.) | ISBN 9780736968119
Subjects: LCSH: Conflict management-Religious aspects-Christianity. | Interpersonal conflict-Religious aspects-Christianity.
Classification: LCC BV4597.53.C58 P63 2017 (print) | LCC BV4597.53.C58 (ebook) | DDC 248.8/86-dc23
LC record available at https://lccn.loc.gov/2016030267
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