The A - Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional

Cate Schreck, Cate Schreck

Description

Does the job you have (or the job you want) require customer interactions?
Do you want to handle difficult customers with ease?
Do you long for recognition of your customer service skills?
Do you know what it takes to be a customer

Sujets

• ECONOMICS
• Nonverbal communication
• Body language
• Skill
• Social sciences
• Customer relationship management
• Business

Informations

• Publié par: Authors Republic
• Date de parution: 08 janvier 2020
• Nombre de lectures: 5
• EAN13: 9781518904387
• Langue: English
• Poids de l'ouvrage: 835 Mo

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