Domestic Workers Talk , livre ebook
99
pages
English
Ebooks
2024
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99
pages
English
Ebook
2024
Vous pourrez modifier la taille du texte de cet ouvrage
Obtenez un accès à la bibliothèque pour le consulter en ligne En savoir plus
Publié par
Date de parution
16 janvier 2024
Nombre de lectures
0
EAN13
9781800416772
Langue
English
Poids de l'ouvrage
10 Mo
A timely exploration of issues of power in language use and mobility
Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian–American employer as well as the company’s Hispanophone and Lusophone employees. Power asymmetries in internal communication demonstrate the employer’s legitimated domination over her employees and her L1 Portuguese as a form of linguistic capital. Employees’ resourcefulness and multicompetence – rather than quantifiable levels of English-language proficiency – determine the extent to which they rely on language brokering to facilitate communication with their customers, directly impacting their agency. The book contributes to current debates on extra-linguistic modes of communication in multilingual settings and thematic analyses of care work, migration, communication and the role of English.
Figures and Tables
Acknowledgments
Chapter 1. Introduction
Chapter 2. Advancing Methodology: Using a Mixed Methodological Approach within a Multilingual Cleaning Company
Chapter 3. Magda: The Personal and Professional Trajectory of Shine’s Owner
Chapter 4. The Interplay between Identity, Ideology and Capital that Strengthens Cultural Attachments: The Pull of Portuguese and the Portuguese-Centric Ironbound Community for Shine's Hispanophone Employees
Chapter 5. Multicompetence as Essential and English-Language Proficiency as Secondary: Examining the Shape of Customer–Employee Interactions between Speakers who do not Share a Common Language
Chapter 6. Conclusion
References
Index
Publié par
Date de parution
16 janvier 2024
Nombre de lectures
0
EAN13
9781800416772
Langue
English
Poids de l'ouvrage
10 Mo
